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Cancellation policy
If tour bookings are cancelled, the following fees apply:
More than 7 days in advance

100% of the value of the tour.

Less than 7 days in advance

Refunds will not be available.

Rescheduling

If changes are made more than 7 days prior to the date of the original booking, there will be no extra charge.

The rebooked date must be within 12 months and subject to the availability of the tour provider (Portoalities Unipessoal Lda) and its third parties.

Cancellations due to the weather

Portoalities’ tours operate in all weather conditions, except if a red warning (“aviso vermelho”) is issued by the IPMA (Portuguese weather institute). However, we reserve the right to alter or amend an itinerary if circumstances require, in order to make the tour as safe and pleasant as possible to our clients.